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Acceptable Use Policy

Last updated: July 2026

Sunni (the “platform”, “we”) is committed to providing a safe, lawful, and responsible AI content-generation service. This Acceptable Use Policy applies to all content generated, uploaded, distributed, or stored through the platform, and sets out our content standards, moderation mechanisms, reporting process, and enforcement measures. All users must comply with this policy.

1. Scope

This policy applies to all of the following content forms:

  • User input (prompts): the photos, prompts, and instructions you submit.
  • Images: AI-generated or edited pet figures, illustrations, and the like.
  • Other derivative content produced as a result.

2. Content Standards & Prohibited Categories

2.1 Absolutely prohibited — the six red lines

The following six categories may never be generated, uploaded, edited, or distributed. They are prohibited outright — there is no “allowed after review” exception. We act immediately upon discovery and reserve the right to report to the authorities:

  • Sexual / NSFW: nudity, sexual suggestion, sexual acts, or sexualized depiction — of real people, anthropomorphized characters, or fictional figures alike.
  • Violence / gore: gore, mutilation, abuse (including animal abuse), torture, and content glorifying self-harm or suicide.
  • Hate speech: content that attacks, demeans, humiliates, or incites violence on the basis of race, ethnicity, nationality, religion, sex, sexual orientation, age, or disability.
  • Child-unsafe content (CSAM): any sexualized or sexual content involving minors — zero tolerance, reported as required by law.
  • Deepfakes / impersonation: imitating real individuals, brands, or organizations without consent, or misleading others about the origin and authenticity of content.
  • Copyright / trademark infringement: generating copyrighted or trademarked characters, logos, or works without authorization, including substantially similar derivatives.

⚠️ Sexual / NSFW and violent / gore content are prohibited outright, not treated as “restricted”. We offer no age-verification exception and do not accept a “creative or educational context” as grounds for an exemption.

2.2 Also absolutely prohibited

  • Content promoting or facilitating terrorism, extremism, or mass violence.
  • Instructions for building weapons of mass destruction.
  • Content inciting genocide.
  • Instructions for drug manufacture, weapon modification, or other illegal trade.

2.3 Strictly restricted — subject to review

The following are not red lines in themselves, but are reviewed in context:

  • Politically sensitive content: content that may be misleading.
  • Medical / legal / financial advice: must comply with local regulations.

2.4 Generally prohibited conduct

  • Generating or spreading misinformation or rumors.
  • Infringing another person's likeness or privacy rights.
  • Deceiving others with AI content by claiming it was human-made.
  • Mass-generating spam or fraudulent content.
  • Jailbreak prompts intended to bypass the platform's safety mechanisms.

3. Content Moderation

The platform uses a multi-layered system of “automated moderation + human review + periodic sampling.”

3.1 Automated moderation (real-time)

  • Input filtering: safety screening of submitted photos and prompts.
  • Output filtering: real-time safety evaluation of generated content.
  • Usage-pattern analysis: monitoring for abnormal request behavior.

3.2 Human review

  • Auto-flagged content enters a human review queue.
  • User-reported content is examined by the trust & safety team.
  • Reviewers complete content-safety training and sign confidentiality agreements.

3.3 Periodic sampling & audit

  • Regular random-sample reviews.
  • Continuous evaluation and improvement of the automated system's accuracy.

3.4 Content grading

LevelDescriptionAction
L1 CriticalChild safety, terrorismImmediate ban + report
L2 High riskSerious violationsRemoval + account suspension
L3 Medium riskGeneral violationsWarning + removal
L4 Low riskMinor violationsWarning + request to amend

4. Reporting Mechanism

4.1 When to report

  • Content or conduct that violates this policy's content standards.
  • Serious violations such as child safety or terrorism.
  • AI impersonation or infringement of your own rights.

4.2 Reporting principles

  • Confidentiality: the reporter's identity is kept strictly confidential.
  • Neutrality: all reports are reviewed independently and objectively.
  • Abuse prevention: malicious or false reports are logged and handled.

5. How to Report

To report violating content or conduct, contact us through:

  • Reporting / content-safety email: support@sunni.pet

6. Response Timelines

Violation typeInitial responseResolution
L1 CriticalWithin 2 hoursWithin 24 hours
L2 High riskWithin 24 hours3 business days
L3 Medium risk3 business days7 business days
L4 Low risk5 business days15 business days

If we need more time, we will proactively notify the reporter with the reason. The process is: report received → initial grading (L1–L4) → content review (automated + human) → decision → enforcement → notification of outcome.

7. Enforcement Measures

ActionMeasureApplies to
Content warningWritten warning, request to delete or amendFirst minor violation
Content removalRemove the violating contentConfirmed L3–L4
Feature restrictionReduce quota or feature accessRepeated minor or a single L3
Account suspensionTemporary suspension pending reviewL2 or cumulative violations
Permanent banPermanent termination of accessL1 or repeated L2
Legal referralReport to law enforcement and cooperateL1 suspected of illegality

8. Appeals

If you disagree with an enforcement decision, you may appeal within 14 days of receiving the notice:

  • Appeals email: support@sunni.pet
  • Review method: re-examined by an independent reviewer who was not involved in the original decision.
  • Timeline: we will complete the review and inform you of the outcome within 10 business days.

9. Transparency & Policy Changes

  • We continuously assess and, where appropriate, publish our content-safety practices.
  • For material changes to this policy, we will provide at least 14 days' notice.
  • Continued use of the platform constitutes acceptance of the updated policy.

10. Contact Us

For any questions about this policy, contact:

  • Content safety / reporting / appeals: support@sunni.pet

This policy, together with the Terms of Service and Privacy Policy, forms the complete rules for your use of Sunni.

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